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This sample PHP script can be used with Bomgar "outbound events"
configured via the administrative interface on the appliance (/login
URL).
In Bomgar, see Management / Outbound Events...
Create an event called "Set ZenDesk Ticket Status"
Enter the complete URL of this PHP script
Check "Events to Send" as "Representative Exit Survey is
Completed"
Be sure to enable the XML API in Management / Security.
configured via the administrative interface on the appliance (/login
URL).
In Bomgar, see Management / Outbound Events...
Create an event called "Set ZenDesk Ticket Status"
Enter the complete URL of this PHP script
Check "Events to Send" as "Representative Exit Survey is
Completed"
Be sure to enable the XML API in Management / Security.