1. Hello,
  2.  
  3. We're sorry you feel disappointed.  Please feel free to have your father contact us.  As with any online community Administrators/Moderators reserve the right to judge what is and is not appropriate, even if the exact offense isn't listed in the guidelines.  It's obvious you understand why your ad was taken down and inappropriate.  
  4.  
  5. Your account is not being deleted.  This issue is closed, do not continue to email us about it or your account will receive a ban.
  6.  
  7. -JJ
  8.  
  9. --------------- Original Message ---------------
  10. From: justgoaway1 robloxian [justgoaway1@hotmail.com]
  11. Sent: 7/29/2009 8:49 PM
  12. To: info@roblox.com
  13. Subject: RE: Ad Deletion    [ ref:00D49DDW.50048NH6O:ref ]
  14.  
  15. I am severely disappointed with your customer service techniques.
  16.  
  17. I did not violate one such rule of your terms and conditions. I looked it over many times, and I have never seen anything about not using the term 'kill'. I could see it if it was "SNAPE VICIOUSLY DISMEMBERED DUMBLEDORE'S LIMBS", but that wasn't the case.
  18. If you wish to terminate my account due to an imaginary rule you conjured within the last fifteen seconds, that is fine. I will have a talk with my dad about this, whereas he is the one who pays for the Builders Club that I have had for over two years. I have written reviews, I have advertised this site to many such friends that I have.
  19. I have been fine with what you did in the past, but this is completely over the line. I hope you understand what I mean.
  20.  
  21. > Date: Thu, 30 Jul 2009 02:16:32 +0000
  22. > From: info@roblox.com
  23. > To: justgoaway1@hotmail.com
  24. > Subject: RE: Ad Deletion    [ ref:00D49DDW.50048NH6O:ref ]
  25. > 
  26. > Your tickets will not be returned to you.  Don't violate ROBLOX rules and you don't have to worry about losing your tickets.  Do not continue to email or message us about this issue or your account will be moderated against.
  27. > 
  28. > -JJ
  29. > 
  30. > --------------- Original Message ---------------
  31. > From: justgoaway1 robloxian [justgoaway1@hotmail.com]
  32. > Sent: 7/29/2009 7:09 PM
  33. > To: info@roblox.com
  34. > Subject: RE: Ad Deletion    [ ref:00D49DDW.50048NH6O:ref ]
  35. > 
  36. > In no way do I object to my ad being removed, however I feel as if it is my right to be reimbursed for my funds.
  37. > > Date: Thu, 30 Jul 2009 02:03:13 +0000
  38. > > From: info@roblox.com
  39. > > To: justgoaway1@hotmail.com
  40. > > Subject: RE: Ad Deletion    [ ref:00D49DDW.50048NH6O:ref ]
  41. > > 
  42. > > Just because we have not caught them all yet does not mean that they are permitted.
  43. > > 
  44. > > MSE6
  45. > > 
  46. > > --------------- Original Message ---------------
  47. > > From: justgoaway1 robloxian [justgoaway1@hotmail.com]
  48. > > Sent: 7/29/2009 6:59 PM
  49. > > To: info@roblox.com
  50. > > Subject: RE: Ad Deletion    [ ref:00D49DDW.50048NH6O:ref ]
  51. > > 
  52. > > I've seen many place/model/decal/ads/ect with the word 'Killing' in the description, in the title, in the image, none of those were deleted.
  53. > > I would appreciate it if my tickets were refunded.
  54. > > 
  55. > > > Date: Thu, 30 Jul 2009 01:47:33 +0000
  56. > > > From: info@roblox.com
  57. > > > To: justgoaway1@hotmail.com
  58. > > > Subject: RE: Ad Deletion    [ ref:00D49DDW.50048NH6O:ref ]
  59. > > > 
  60. > > > Hello,
  61. > > > 
  62. > > > Your ad was not approved. It got past the image mod - that does not mean that it was approved. That means that it was overlooked. Killing is not ROBLOX-appropriate - we prefer you guys to use "bloxxed" rather than "killed". 
  63. > > > 
  64. > > > Additionally, some kids haven't had a change to go see the movie yet. Don't ruin it for them.
  65. > > > 
  66. > > > MSE6
  67. > > > 
  68. > > > --------------- Original Message ---------------
  69. > > > From: justgoaway1 robloxian [justgoaway1@hotmail.com]
  70. > > > Sent: 7/29/2009 6:39 PM
  71. > > > To: info@roblox.com
  72. > > > Subject: Ad Deletion
  73. > > > 
  74. > > > I made an ad, simply stating "SNAPE KILLS DUMBLEDORE COME TO MY PLACE KTHX". It was approved, meaning it was appropriate. It broke no rules whatsoever. As soon as I run the ad, I made duplicates, five minutes later it gets rejected.
  75. > > > Normally I wouldn't care, but all in all, I spent 30,000 tickets on it! I would like to have my money refunded, I worked hard to earn those tickets. Again, it broke NO rules, and it was approved.
  76. > > > Please fix this issue. Thanks.
  77. > > > -justgoaway1
  78. > > > _________________________________________________________________
  79. > > > Bing™ brings you maps, menus, and reviews organized in one place. Try it now.
  80. > > > http://www.bing.com/search?q=restaurants&form=MLOGEN&publ=WLHMTAG&crea=TXT_MLOGEN_Local_Local_Restaurants_1x1
  81. > > > 
  82. > > > ROBLOX Customer Support Team
  83. > > > [w] www.roblox.com
  84. > > > [e] info@roblox.com
  85. > > > [p] 888.858.BLOX
  86. > > > ref:00D49DDW.50048NH6O:ref
  87. > > 
  88. > > _________________________________________________________________
  89. > > Windows Live™ Hotmail®: Celebrate the moment with your favorite sports pics. Check it out.
  90. > > http://www.windowslive.com/Online/Hotmail/Campaign/QuickAdd?ocid=TXT_TAGLM_WL_QA_HM_sports_photos_072009&cat=sports
  91. > > 
  92. > > ROBLOX Customer Support Team
  93. > > [w] www.roblox.com
  94. > > [e] info@roblox.com
  95. > > [p] 888.858.BLOX
  96. > 
  97. > _________________________________________________________________
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  100. > 
  101. > 
  102.  
  103. _________________________________________________________________
  104. Windows Live™ Hotmail®: Search, add, and share the web’s latest sports videos. Check it out.
  105. http://www.windowslive.com/Online/Hotmail/Campaign/QuickAdd?ocid=TXT_TAGLM_WL_QA_HM_sports_videos_072009&cat=sports